Terms of Service

By accessing or using Bookaboom ("Service") operated by Bookaboom LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

Bookaboom is an online scheduling and booking platform that allows service-based businesses ("Advisors") to accept and manage appointments from their clients. Features include appointment scheduling, automated email and SMS reminders, client management, team management, booking page customization, and optional paid add-ons.

• You must be at least 18 years old to create an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must provide accurate and complete information when creating an account and keep it up to date.
• You may not share your account with others or create accounts on behalf of someone else without authorization.
• Notify us immediately at support@bookaboom.app if you suspect unauthorized access to your account.

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Send unsolicited commercial messages (spam) to clients or contacts.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Upload or transmit viruses, malware, or any other malicious code.
• Attempt to gain unauthorized access to any portion of the Service or its related systems.
• Scrape, crawl, or extract data from the Service by automated means without our written consent.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service for any illegal, harmful, or fraudulent purpose.

As an Advisor using Bookaboom, you are responsible for the data you enter about your clients, including their names, email addresses, phone numbers, and appointment information. You represent and warrant that:

• You have obtained any necessary consent to collect and store your clients' personal information, including consent to receive SMS messages where applicable.
• You will use client data only for legitimate business purposes related to the appointments booked through Bookaboom.
• You will comply with all applicable privacy and data protection laws in your jurisdiction when handling client data, including obtaining any required consent before sending marketing communications.

We act as a data processor on your behalf for the client data you enter into the Service. Our handling of that data is governed by our Privacy Policy.

IMPORTANT — AUTOMATIC RENEWAL NOTICE

PAID SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (MONTHLY OR ANNUALLY) AT THE THEN-CURRENT RATE UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. BY SUBSCRIBING, YOU AUTHORIZE US TO CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS UNTIL YOU CANCEL.

• Bookaboom offers both free and paid subscription plans. Features available depend on your plan.
• Paid plans are billed on a monthly or annual basis. Prices are displayed on our pricing page and may change with 30 days' notice to you.
• If a payment fails, we may suspend your account until payment is resolved.
• You may cancel your subscription at any time from your account settings or via the billing portal. Your plan will remain active until the end of the current billing period, after which your account will automatically downgrade to the free tier. Cancellation does not delete your account or data.
• Downgrading your plan may result in loss of access to certain features. Your data will not be deleted upon downgrade.

14-Day Money-Back Guarantee

If you are not satisfied with your paid subscription, you may request a full refund within 14 days of your first subscription payment by contacting us at support@bookaboom.app. No explanation required.

The following are excluded from this guarantee and are non-refundable in all cases:

• Renewal payments (the guarantee applies to your first payment on a given plan only, not subsequent billing cycles).
• Plan upgrade payments (if you upgrade from one paid plan to another, the upgrade charge is not covered by this guarantee).
• All add-on purchases, including SMS credit packs, extra booking capacity, and extra team seat subscriptions — these are non-refundable once purchased regardless of usage.

Refunds are processed to your original payment method within 5–10 business days. After the 14-day window, all subscription fees are non-refundable except as required by applicable law. We do not provide cash refunds for partial billing periods. When you upgrade mid-cycle, Stripe automatically credits the unused portion of your current plan toward the new plan's cost. When you downgrade mid-cycle, Stripe applies a credit to your next invoice — no immediate charge or cash refund is issued.

Add-Ons and Credits

• Bookaboom offers optional one-time and recurring add-ons, including Email/SMS credit packs, extra team seats, and additional booking capacity.
• Email/SMS credits are consumed for booking confirmation SMS, 1-hour email and SMS reminders, manual SMS from the booking drawer, and group session SMS (1 credit per participant). Credits are only used when the feature is not already included free in your plan.
• Pro, Team, and Business plans receive a monthly credit allocation automatically on each billing cycle renewal: Pro receives 25 credits, Team receives 100 credits, and Business receives 200 credits. These credits are added to any existing balance and do not expire.
• Email/SMS credits and booking capacity credits are non-expiring and non-refundable once purchased.
• Credits are non-transferable between accounts.
• Extra team seat add-ons are billed as recurring subscriptions and cancel at the end of the current billing period when removed or when your base subscription is cancelled.
• Unused credits are forfeited upon account deletion and are not redeemable for cash.

The Service and its original content, features, and functionality are and will remain the exclusive property of Bookaboom LLC and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any content you upload to the Service (such as your business logo or service descriptions). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and distribute that content solely for the purpose of providing the Service to you.

We respect the intellectual property rights of others and expect users of the Service to do the same. If you believe that content on the Service infringes your copyright, please send a written notice to support@bookaboom.app containing:

• A description of the copyrighted work you claim has been infringed.
• A description of where the allegedly infringing material is located on the Service.
• Your contact information (name, address, phone number, and email).
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
• Your physical or electronic signature.

We will respond to valid DMCA takedown notices promptly and reserve the right to remove content alleged to be infringing without prior notice.

The Service integrates with third-party services including Google Calendar, Outlook, Zoom, Stripe, Twilio, and others. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the practices of third-party services.

If you sign in via Google or Facebook OAuth, your use is also subject to those providers' terms of service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for appointments missed due to technical failures, email or SMS delivery issues, or actions of third-party providers. Bookaboom is a scheduling tool only — we are not responsible for the professional services delivered by Advisors to their clients.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOOKABOOM LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM OR (B) $100 USD.

You agree to indemnify and hold harmless Bookaboom LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

We may suspend or terminate your account at any time if we believe you have violated these Terms or if required by law. You may delete your account at any time from your account settings or by contacting us at support@bookaboom.app.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including sections on intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, acts of war or terrorism, riots, labor disputes, governmental actions, internet or telecommunications outages, power failures, or failures of third-party service providers (including Stripe, Twilio, Supabase, and Zoom).

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Subject to the arbitration agreement in Section 16, you agree that any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in New Jersey, and you hereby consent to the personal jurisdiction of those courts.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution. Before initiating arbitration, you agree to first contact us at support@bookaboom.app and give us 30 days to attempt to resolve the dispute informally.

Binding Arbitration. If we cannot resolve the dispute informally, you and Bookaboom LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (except as set forth below) will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in New Jersey, or via telephone or videoconference if both parties agree.

Class Action Waiver. YOU AND BOOKABOOM LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions. Either party may bring an individual claim in small claims court. Either party may seek emergency injunctive relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

Jury Trial Waiver. TO THE EXTENT ANY DISPUTE IS HEARD IN COURT, YOU AND BOOKABOOM LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL.

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a notice on the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us: